If Your Facility Runs on PointClickCare
PointClickCare is the clinical and operational backbone for thousands of skilled nursing facilities and assisted living communities. Most SNFs don't need another EHR — they need a better way to get complete, accurate documentation into the one they already have.
That's exactly what Dorothy does. Dorothy works alongside PointClickCare, not as a replacement, but as an AI layer that makes documentation faster, more complete, and more consistent. Staff describe incidents in plain language; Dorothy handles the structure and syncs to PointClickCare automatically.
The result: your PointClickCare incident records are more complete, created closer to the time of the event, and consistent across all staff — regardless of their EHR experience level.
The Workflow
Nurse describes the incident
Right after the situation is under control, the nurse opens Dorothy and describes what happened — by voice or text, in plain language. Takes about 30 seconds. Dorothy prompts for any missing details: time, location, witnesses, immediate actions taken.
Dorothy structures the documentation
The AI converts the description into a complete, structured incident note — with all the required elements in the right format. No abbreviations. No missing fields. The same structured output every time, regardless of who's doing the documenting.
Into PointClickCare
Incident documentation syncs to PointClickCare. The record is in PointClickCare, ready for review by the charge nurse or DON.
Why This Matters for Leadership
Documentation consistency at scale
Whether it's a veteran RN or a first-shift agency CNA, the documentation that enters PointClickCare is complete and structured the same way every time. No more variation between staff members.
Less form to fill
Staff describe what happened in plain language. Dorothy produces structured, PointClickCare-ready content — no multi-screen forms, no reformatting.
Reduced documentation burden
30 seconds to document instead of 20 minutes at the end of a shift. Nurses spend that time on residents, not paperwork.
Better data in your EHR
Complete, timely incident records in PointClickCare means better trend visibility, stronger survey defense, and cleaner documentation for any downstream review.
Do We Need Another Tool?
It's a fair question. Facilities already pay for PointClickCare. Why add Dorothy?
Dorothy doesn't replace PointClickCare — it feeds PointClickCare better data. Think of it as the intake layer: Dorothy handles the hard part of converting a nurse's verbal account into structured documentation, then delivers it into PointClickCare automatically. PointClickCare remains the system of record.
The alternative is the status quo: staff documenting manually, hours after the event, with varying levels of completeness, navigating EHR screens they may not be fully comfortable with. That approach produces inconsistent documentation that creates survey risk and liability exposure.
Dorothy costs $299 per facility per month — a flat rate covering every staff member at the facility, with no per-incident fees. Compare that to the cost of a single F-tag citation, a preventable liability claim, or the nursing time spent rewriting incomplete documentation.