Privacy Policy
Last updated: January 2025
1. Information We Collect
Account Information: When you create an account, we collect your email address and full name.
Chat Conversations: We store your caregiving questions and Dorothy's responses to provide you with personalized advice and maintain your chat history.
Usage Data: We track your subscription status, number of free chats used, and basic usage patterns to improve our service.
Payment Information: When you subscribe to our premium service, we process payments through Stripe. We do not store your payment details directly.
2. How We Use Your Information
We use your information to:
- Provide personalized dementia caregiving advice through our AI assistant
- Maintain your chat history so you can reference past conversations
- Manage your subscription and billing
- Improve our service and develop new features
- Send you important updates about your account or our service
3. Information Sharing
We do not sell, trade, or share your personal information with third parties, except:
- Service Providers: We use Stripe for payment processing and Supabase for data storage
- Legal Requirements: When required by law or to protect our rights
- Your Consent: When you explicitly give us permission
4. Data Security
We implement appropriate security measures to protect your personal information:
- All data is encrypted in transit and at rest
- We use secure, industry-standard authentication
- Access to your data is limited to authorized personnel only
- Regular security audits and updates
5. Your Rights
You have the right to:
- Access: View the personal information we have about you
- Update: Correct or update your account information
- Delete: Request deletion of your account and data
- Export: Download your chat history and data
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at contact@dorothy.app
6. Data Retention
We retain your information for as long as your account is active or as needed to provide our service. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences
- Analyze how you use our service to improve it
- Track conversions for advertising purposes (Facebook Pixel)
You can control cookies through your browser settings, but disabling them may affect the functionality of our service.
8. Children's Privacy
Dorothy App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: contact@dorothy.app
Address: Juglas iela, 43, Riga, Latvia
This privacy policy was created specifically for Dorothy App and covers our AI-powered dementia caregiving assistance service.